Reference

dragon4d Privacy Policy for Your Account

Our Privacy Policy explains how dragon4d handles the data connected to your account, wallet activity and device access.

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dragon4d dragon4d Privacy Policy for Your Account
HELP WITH PRIVACY

Contact Routes for Privacy Questions

A clear contact route helps when your account record, wallet status or phone verification needs attention.

Account privacy request Use the account support route to ask what personal data is linked to your…
Wallet record question For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the receipt…
Access concern If a sign-in or device check blocks your privacy request, tell us the device…
DATA CONTROLS

Account Security Across Wallets and Devices

Our Privacy Policy is applied through practical account controls rather than vague statements. We separate sign-in details from wallet references, use phone verification before account access, and retain records only for operational…

Account details

We use your account details to create the profile, complete the phone verification step and answer requests tied to your sign-in. We do not need unrelated personal details for ordinary access.

Wallet references

A DANA, OVO, GoPay or QRIS reference helps us match a payment status to your account. We record the transaction context needed for support, reconciliation and security checks.

Cookies and sessions

Cookies and session data help keep your account signed in during a visit and remember security settings. You can manage browser cookies, though some account steps may then require another sign-in.

Device signals

We may use device and browser signals to spot unusual access, protect phone verification and connect a security event to the correct account. This does not give us access to unrelated device content.

Retention choices

We keep account, wallet and support records for the period needed for service operation, security checks or legal duties. When a record is no longer needed, our handling process removes or separates it.

Your data request

You can contact us to ask for access, correction or clarification about your data. Include your account identifier and request type; we may verify ownership before making a change.

Privacy Policy Questions About Your Account

These Privacy Policy answers focus on the account steps Indonesian customers ask about most often. We cover phone checks, wallet records, cookies, device access and requests to change stored data. If your situation is not covered, use the account support route and describe the exact screen or payment status you can see.

It covers data linked to your account, phone verification, wallet references, cookies, device signals and support requests. It also explains retention, security handling and how to ask for access or correction.

Phone verification connects your number to the correct account before access and helps protect sign-in activity. We use the result for account security and support matching, subject to where local law permits.

Yes. The policy covers DANA and QRIS references, along with OVO, GoPay, bank transfer and virtual account records. We use status, receipt and account details to resolve payment-related questions.

You can request a correction through the account support path. State which detail is wrong and provide the account identifier; we may complete an ownership check before changing the stored record.

Cookies help maintain your signed-in session and retain selected security settings during a visit. If you block them, the site may ask you to sign in again or repeat an account step.

No. We may receive browser and device signals related to access security, but the Privacy Policy does not give us access to unrelated files, messages, contacts or other device content.

We retain wallet and account records for operational, security or legal needs. The period can depend on the record type and applicable rules; you can ask support to explain the relevant retention reason.